Call Data and Statistics

So, you need to know how many people called your number / service?

We will provide you with stats in a way that suits both you and your business.

We can provide stats by email on a daily, weekly or monthly basis. We also offer CDRs (Call Data Records) to download and integrate with your own systems. Additionally, you'll be able to check on your traffic levels at any time of the day or night with our online system, where you can view your statistics in real time.

We can, if you require, break down your call reports into the following categories:

  • Call Analysis 15min
  • Call Analysis By Day
  • Call Analysis By Month
  • Call Analysis Daily Summary
  • Call Analysis Monthly Summary

If that wasn't enough, we also offer the following 'time' profiling:

  • Busy Hour Analysis By Month
  • Day / Evening / Weekend Analysis By Month
  • Time To Answer By Day
  • Caller Analysis By Month

...and tell you where your calls are coming from:

  • National Area Codes
  • England, Scotland, Wales, Northern Ireland, Mobile, International
  • 10 Area Plan (London, Midlands etc)
  • National Dial Codes (0207, 01225 etc)
  • TV Area Plan (Anglia, Border, Central, HTV etc)